How Can We Help?

How to upgrade your tariff from STANDARD to PRO?

There are many benefits of upgrading your tariff from STANDARD to PRO. TRASTRA users with PRO tariff have access to higher withdrawal limits, as well as other exclusive limits for SEPA transfers. To upgrade your tariff, simply send us the answers to the questions below:


  1. How do you use TRASTRA? (ex. I deposit crypto and cash out it using my TRASTRA card)
  2. What is your expected monthly transaction turnover with us? (How much do you plan to add and withdraw? Please, specify currencies as well)
  3. What are the main sources from which you intend to send cryptocurrency to your TRASTRA account?
  4. What is your current employment status/position?


As a next step, please send us proof of your income.

You can find the list of required documents here:

FAQ – What documents do I need to provide as Proof of Funds?

Once you have completed the upgrade process, you will be able to enjoy all the benefits of being a member with the PRO tariff. Thanks for choosing to upgrade your tariff!