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Why is my transaction still pending?

Whenever you transfer someone any cryptocurrency, the transaction goes through many different computers running its protocol around the world to make sure the transaction is valid. When the transaction has been verified, it waits to be picked up by a miner and entered into a block of transaction on the Blockchain. If the crypto transaction has less than one confirmation from the Bitcoin network, it’s marked as pending.

Sometimes it may take longer than expected for it to be confirmed. In most cases it depends on the network speed. All you need to do is wait for it to be completed.

If your transaction is pending for more than 12 hours, please contact our Support Team directly (email: [email protected] or via live chat), provide “Transaction ID” and we will investigate the issue.