Getting Started

What is Bitcoin?

What is Ethereum?

How to buy BTC/ETH?

What is TRASTRA and why should I trust it?

How to start?

I didn't receive account activation email

Can I use TRASTRA account in my country?

TRASTRA Fees

What is a mining fee?

TRASTRA Account

Personal Information

Can I use another person's documents or data for creating and verifying my TRASTRA account?

Reference Currency

How do I get a TRASTRA wallet?

How do I use a Bitcoin wallet?

Can I use other cryptocurrencies in my TRASTRA account?

What is two-factor authentication (2FA)?

How do I enable 2FA?

How do I disable 2FA?

Is it possible to change my account email address?

Why do I need to verify my account?

What documents do I have to upload?

What if my documents are not enough?

How do I verify my account and upload documents?

I cannot upload documents because I keep getting a rejection message.

My verification request has been rejected, what should I do?

How long does verification take?

I forgot my password, what should I do?

The New Device Confirmation link doesn't work. What should I do?

My email account was hacked

My question isn't here! How do I get help?

PRO status from TRASTRA

TRASTRA Wallet

What is a TRASTRA Bitcoin/Ethereum wallet?

What are the benefits of the TRASTRA Bitcoin wallet?

How do I create a TRASTRA wallet and how many wallets can I have on my account?

What is a Bitcoin Wallet/Bitcoin Address?

How do I keep my wallet safe?

How do I add BTC/ETH to My TRASTRA Wallet?

How do I deposit funds to my TRASTRA account?

How do I withdraw funds from TRASTRA account?

Can I withdraw to another personal account?

How do I send funds from my TRASTRA BTC/ETH wallet?

How do I exchange crypto to FIAT and vice versa?

How can I transfer money to business or friend?

How long does it take to send Bitcoin or Ethereum?

Where can I check the status of transaction?